Privacy Policy

Last updated: 1 May 2026

app.wnc.ink (the "Service") is operated by Websites Networks & Computers Ltd ("WebNetCom", אתרים רשתות ומחשבים בע"מ), a company registered in Israel (Co. Reg. No. 516087871), with offices at HaGdud HaShlishi St. 33, Safed 1330003, Israel.

What we collect

• Account data: email, password (hashed), display name.
• Service data: WhatsApp Business messages, contact phone numbers, conversation history, and media that flow through your tenant's WhatsApp Business Account.
• Technical data: session cookies, IP addresses, and audit logs of administrative actions.

How we use it

We process the above strictly to operate the Service: deliver messages, store conversations, authenticate users, and audit administrative actions. We do not sell user data, and we do not share it with third parties beyond the processors required to deliver the Service.

Third-party processors

• Meta (WhatsApp): receives and routes messages on the WhatsApp Business Platform.
• Gupshup: WhatsApp Business Service Provider that brokers our connection to Meta.
• Hetzner Online GmbH: hosts the Service infrastructure (Germany, EU).

Each of the above operates under its own privacy policy. By using the Service you acknowledge that data passing through these providers is also subject to their respective policies.

Retention

Account and message data is retained for as long as your tenant is active. On termination, data is retained for ninety (90) days to fulfill legal and operational obligations and to allow account recovery, after which it is permanently deleted.

Your rights

You may request a copy of, or deletion of, your personal data at any time. Authenticated users can submit a deletion request via Settings → Account inside the Service. Individuals who do not have a login account but have communicated with a tenant via WhatsApp may submit a request via our public deletion request page. Requests may also be sent to compliance@webnetcom.co.il.

When a deletion request is fulfilled, the tenant administrator whose WhatsApp Business Account you communicated with may receive a one-time export of those communications for legitimate business purposes (such as dispute resolution or regulatory compliance). WebNetCom does not retain this export after providing it.

Contact

compliance@webnetcom.co.il
Websites Networks & Computers Ltd
HaGdud HaShlishi St. 33, Safed 1330003, Israel